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Support Spotlight
Acoustic visions has invested in well equipped, highly trained, and emotionally intelligent support professionals who will take great care of you when you call information support. They are available 24/7/365. We want you to feel the love, reinforcing the important relationship we’ve built over the years. This approach yields some of the best satisfaction ratings in our industry.
If you are already a member you can contact support@acousticvisions.com or 631-996-9208
Rapid Response 24/7
Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our advanced support team will be in touch within 1 hour to pick up where the remote team left off.
Want to talk through your options with one of our technology experts?
Prioritized Scheduling & After-Hours Appointments
When an on-site service call is needed, who wants to wait? Our members enjoy the convenience of night and weekend on-site support for urgent issues. Additionally, members jump to the front of the line with prioritized scheduling. It’s the peace of mind that professional help is available when you need it.
Proactive System Monitoring
Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.
Is this the right option for you? Speak with one of our technology experts.
Exclusive Service Discounts
Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts.
Our team of technology experts can answer any questions you might have and help you select the right membership for you.
If you are already a member you can contact support@acousticvisions.com or 631-996-9208