Reset the NETWORK 

THE PRIMARY NETWORK Devices ARE THE ROUTER AND MODEM

The modem is the device that receives the signal from the outside internet connection. The router is connected after this device and allows the modem connection to be shared to all the devices in your home.

These are the first 2 devices that are checked if there is a problem with the internet, slow or no connection.

  • Locate both of these devices 
  • Disconnect power for at least 10 seconds and then re-connect
  • Allow about a minute for them to re-acquire the signal and come back online
  • Check the internet again to see if there is an improvement